We at www.lahorebay.com will only exchange a product if the seal in intact, having some kind of a manufacturing fault/discrepancy, torn/broken or incase its not in perfect shape or scratched at the time of purchase.

the buyer is supposed to inform us promptly if he/she is not able to send us the product right away by email refunds@lahorebay.i10studios.com with your order or invoice number in subject line with some details in body of the email.

All the material delivered with box, packing, accessories and others be returned as well.

You can cancel the order in 02-04 hours after completion of the order to get the refund as per Lahorebay policy of use, as we try our best to deliver products at our earliest possible time.

There will be  no refunds what so ever after the delivery of the product.

In case the item/s is delivered to the buyer in any other city then Lahore then the return shipping cost will be paid by the buyer to send us back. We advise you to contact our support to guide you properly about shipping back.

Although we always ensure everything to its best for you to receive what you ordered on our website www.lahorebay.com still incase because of some human error from our side you receive what you have not ordered we will return and exchange and shipping cost will be paid by us. Please contact us in this case in 24 hours.